Playing Victory At Sea two weeks ago at Will's gaming store got the naval warfare juices pumping. Me being me, I have been slowing accumulating 1/6000 ships mostly Figurehead with a few Shapeways models thrown in. In the US, the place to order Figurehead ships is from The Last Square in the great state of Wisconsin. Their server is rather slow, but they have always provided prompt service and quickly respond to any emails sent. A while ago, I had ordered some naval rules from them, and for some reason it never got to me. Even thought they stated that they had sent it, they sent me a new copy.
This time, I put in an order for a bunch of ships. One of the packs was supposed to have four WWII South Dakota class battleship in it. When I looked at them, two were South Dakotas but the other two were North Carolina class battleships. There is separate pack for the North Carolinas. It wasn't a big deal and I didn't want a replacement, but I thought I'd let The Last Square know for quality control purposes. Sure enough, even though I stated that they didn't need to send me a replacement, I got two South Dakotas in the mail!
In this day and age, its nice that at least with our hobby, companies are willing to go the extra mile for their customers.
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